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Questions

What people ask us before trying it.

Short answers. For everything else there is the demo, or email: info@cartis.it.

The software

We already use a packaging CAD. What is Cartis for?

CAD produces the drawing. Cartis starts from three measurements and generates the flat layout, cutting die, 3D, yield, quote, production and pallet, and prepares the files for the designer and the die maker. Many companies use both: CAD for the one-off special, Cartis for everyday production.

We make types that are not in the catalogue.

We look at them in the demo. Several box styles began as samples brought in by customers.

Is the 3D a rendering, or is it the software?

It is the software: the 3D box is generated from the same measurements as the flat layout, with the paper chosen from the photographic catalogue. The images on this site come from the same geometry as the box styles.

Do we need to install anything?

No. Cartis is a web application: a browser on any computer is enough. You need a connection to sign in and to save.

Does it work on the shop floor too?

Yes: production has its own views for the shop floor, departments and machines, assignments and scheduling. On the Officina plan, machine queues and shop-floor job cards sit on several workstations.

Can I take my drawings away?

Yes, at any time: layouts and cutting dies export to DXF, SVG and PDF. When the contract expires Cartis stays read-only and you can download everything.

Data and confidentiality

Where do our costs and price lists live?

In your company's own space, which no other box maker can see. Sagomato undertakes by contract not to look at or use its customers' costs and price lists. The version you send your customer is generated without any financial data.

What does the customer link contain?

The 3D proof of the single item, to turn and look at, with the option to approve or ask for changes. No price, no mark-up, no production data. It is valid for 60 days and you can withdraw it whenever you like.

Who sees prices inside the company?

Costs follow the workstation: they are visible only where intended. The shop floor works on steps, not on margins. The owner authorises the workstations for each person.

Where are the servers?

In the European Union. Data from the request form is handled as described in the privacy notice.

Getting started and support

How long does it take to get started?

The getting-started guide walks you through step by step: company, machines, papers, boards, times, mark-up and first quote. You are up and running in half a day. Importing previous jobs is a separate service.

How does the trial work?

Seven days on one workstation, no credit card, on request after the demo. You work on your own sizes and your own papers.

And if something is not right?

Write to assistenza@cartis.it: a reply within one working day. Inside the software there are the guide and the assistant, with step-by-step procedures for organising the day, die cutting and checking a delivery.

Who develops Cartis?

An Italian box maker that built it for its own production and now offers it to other box makers. Releases come out one after another, and what is new in each is written inside the software.

Contract

What happens at expiry?

Cartis goes read-only: you sign in, look at and download everything, but you cannot create new jobs. No data is deleted.

Can the price change?

It is locked for twelve months. After that, any increase comes with 60 days' notice and the right to cancel.

Can I cancel whenever I want?

Yes, at month end. With the annual plan you are invoiced in advance and it covers the twelve months.

Can't find the answer?

We give it to you in the demo.

Twenty minutes on your own products, on site or by video call. We write back within one working day.

Sign up to request a demo Or info@cartis.it